FCE/CAE/CPE - LETTER OF COMPLAINT

Anglická královna Vytisknout článek Vytisknout článek `

FCE/CAE/CPE – LETTER OF COMPLAINT

FCE/CAE/CPE – LETTER OF COMPLAINT – struktura, tipy, ukázky

Struktura:

1) Dear Sir or Madam

2) 

  • I am writing to complain about the way I was treated in (your restaurant)
  • I am writing in order to complain about the service (and the food) that was offered to my (and my husband), last (Saturday, 11tth October)
  • I am wriring to complain about the efficiency of your service in (your restaurant), which is in fact, one of the most recommended places in our town
  • I am writing to expresss my annoyance at the service I received in (your restaurant) (yesterday). I chose your restaurant to invite (three of my important business clients after having read a glowing interview in „Best Restaurants in Britain 2000“, but the reality failed to live up my expectations.
  • I am writing to complain about te unacceptable treatment that I recieved in your restaurant (last Friday), when I was intending to (have dinner with my husband)

3) používejte linking words

  • first of all
  • after that
  • to make matters worse
  • at the top of that (a třešničkou na dortu bylo, k tomu všemu)
  • regarding
  • in addition to
  • according to my negative experience
  • furtermore
  • finally
  • I would also like to point out (také bych ráda zdůraznila)

3) používejte pasiva

  • We were asked to wait for 30 minutes

4) své myšlenky organizujte to odstavců, které oddělujte volným řádkem

5) Závěr:

Yours faithully,

 

Ukázka FCE/CAE/CPE – LETTER OF COMPLAINT 1

Ukázka FCE/CAE/CPE – LETTER OF COMPLAINT 2

Ukázka FCE/CAE/CPE – LETTER OF COMPLAINT 3

Ukázka FCE/CAE/CPE – LETTER OF COMPLAINT 4

 

Zdroj obrázku: NASA/Bill Ingalls [Public domain], via Wikimedia Commons

Přečtěte si také  FCE/CAE/CPE MEMO
« (Předchozí článek)

2 Comments  to  FCE/CAE/CPE - LETTER OF COMPLAINT

  1. Inspekthor napsal:

    Máte chybu ve spellingu ve slově „furthermore“.

Napsat komentář

Vaše emailová adresa nebude zveřejněna. Vyžadované informace jsou označeny *